DELIVERY PROCEDURES

*For complete delivery & return policy, please see full Rental Agreement*

HOTELS
Your stroller(s) will be delivered to the bell/luggage desk of your hotel by the time that you request when your reserve your stroller(s). ​It is your responsibility to reach out to Main Street Strollers if you or the hotel is unable to locate your rented item(s). 

VACATION HOMES
Your stroller(s) will be delivered to your front door at the time that you request when you reserve. We prefer that this is a time that you or someone in your family is available to accept the delivery. We can leave the stroller at the front door if no one is home, but we cannot guarantee the safety of the stroller and once the stroller is delivered it is considered in your possession and responsibility. 

 

RETURN PROCEDURES

HOTELS
We pickup at the time you select when you make your reservation! Simply leave your stroller with the front desk or bell services at or before the time you’ve selected! DO NOT leave your stroller in your room otherwise there will be a recovery fee of $75 charged by the hotel. 
 
VACATION HOMES
We pickup at the time you select when you make your reservation! We prefer that this is a time that you or someone in your family is available to accept the delivery. It is at your discretion if you want to leave the stroller at the front door for our Stroller Tech to pickup, however the stroller is considered in your position and responsibility until Main Street Strollers retrieves the stroller.

PAYMENT METHOD

All major credit/debit cards are accepted. Payments are to be made at time of reservation through the website. Without payment, the reservation is not inputted into our system and we cannot guarantee the availability of your stroller order.


CANCELLATIONS

Cancellations by Renter are to be made 48hrs in advance of delivery date in order to avoid a cancellation fee of $45 for single stroller, $55 for double stroller, and $65 for Stroller Wagon. If you need to cancel for any reason, please reach out to us so we can handle your situation on a case-by-case review.